PRIVACY POLICY

Thank you for visiting our website. This Website is operated by Prism Point LLC (referred to hereafter as “Prism Point LLC”, 

INTRODUCTION

Thank you for visiting our website operated by Prism Point LLC ("we", "our", or "Prism Point LLC"). Your privacy is paramount to us, and we value the trust you place in us. This Privacy Policy aims to outline how we handle and prioritize your personal information.

CONSENT & USE

By accessing and using our Website, you grant us permission to gather and utilize user information as described in this Privacy Policy. Rest assured, we pledge not to distribute, share, or lease your information to any third party in ways other than detailed herein. Each time you access our Website, the existing version of this Privacy Policy will be applicable.

If you have concerns about the provisions of this Privacy Policy, we request that you refrain from using our Website or provide information in a manner that limits our access to it.

For any queries about our Privacy Policy, please contact us via:

Email: Connect@crystalclearconsultants.com

Mail: Prism Point LLC 303 Hearth Ln, Casselberry, FL 32707

COLLECTION OF USER INFORMATION

We may collect personal information from users at several touchpoints on our Website, aiming to offer a streamlined, meaningful, and personalized experience. Instances where such data might be gathered include, but are not limited to:

1. Online order placements or requests for product/service information.
2. Registration on our Website which may require personal details like name, address, phone number, and email address.
3. Online status inquiry for an order.
4. Participation in online contests, surveys, or sweepstakes.
5. Supplying credit card information online related to an order.
6. Submission of an email address for communication purposes.
7. Subscription to our newsletters or emails.
8. Participation in live chat or "click to chat" sessions.

INFORMATION COLLECTION & PURPOSE

Our main aim in collecting identifiable information is to:

1. Meet user requests and order processing.
2. Facilitate quick information retrieval.
3. Present content on our website that is pertinent to its users.
4. Notify users about Prism Point LLC's updated products and services.

For instance, if an order encounters any issues, the contact information will be employed by us or a representative on our behalf to engage with the user.

CLICK TO CHAT / LIVE CHAT PROVISIONS

• Any information exchanged during a click to chat/live chat session might be retained by Prism Point LLC. By partaking in such a session, you concede that Prism Point LLC and any representatives can record and/or save your details.
• Information supplied during a live chat session is purely informational and shouldn't be the exclusive foundation for decision-making. We, along with our associates, aren't accountable for the information given during these sessions.
• We advise against disclosing personally identifiable details like date of birth, SSN, credit card numbers, etc., during these sessions. Sharing such details is done at one's own risk, and Prism Point LLC is absolved from any associated liabilities.

CHOICE OF PROVIDING INFORMATION

You have the autonomy not to share personally-identifying details with us. While you can still navigate and use many sections of our website, areas requiring personal details will remain inaccessible to you.

TERMINOLOGY EXPLAINED

• Cookies: Small data units stored by browsers when accessing our website, allowing us to enhance user experience. Browsers typically provide the option to manage cookies. If denied, certain website features may not function optimally.
• Anonymous Data: General, non-identifying data gathered during website visits. This helps us understand user preferences and optimize our website. No linkage is made between anonymous and personal data.
• Google Analytics: Tools provided by Google that employ cookies to enhance our website experience. For opting out of Google tracking, refer to: http://www.networkadvertising.org/managing/opt_out.asp.
• Google AdWords: Google tools that use cookies to display our services across the web. We use this to tailor offerings based on your browsing patterns. Opt-out details are available at: http://www.networkadvertising.org/managing/opt_out.asp.

CHILDREN'S PRIVACY

Prism Point LLC is committed to safeguarding the privacy of children. We operate our website in line with the Children’s Online Privacy Protection Act (COPPA) and will never knowingly amass personal details from users below thirteen years of age.

CALIFORNIA RESIDENT RIGHTS

If you reside in California, you're entitled to certain privacy rights. Specifically:

Annual Data Request: 

You can request, once annually, information about the personal data we may have shared with third parties for direct marketing in the preceding year. If applicable, you'd receive data categories shared and the respective third-party details.

CCPA: California's CCPA furnishes you with further rights about your data. This includes:

• Understanding data categories we gather and their origins.
• Learning how we utilize the information.
• Identifying if we disclose, share, or sell it.
• Requesting data deletion (with legal exemptions).
• Opting out of data sales.

California Privacy Notice: This accentuates our commitment to California residents in keeping with the CCPA and related privacy laws. When you provide us with personal information, we respect and prioritize its safety.

DATA CATEGORIES WE COLLECT

To offer clarity, the subsequent chart will enumerate the categories of personal data we might have collected from consumers in the past twelve months:

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EXCLUSIONS FROM PERSONAL INFORMATION

The term 'personal information' as detailed in our policy does not encompass:

1. Data that is publicly accessible via governmental records.
2. Consumer data that has been de-identified or aggregated.
3. Information that isn’t covered by the scope of CCPA.

SOURCES OF INFORMATION COLLECTION

We amass the aforementioned categories of personal information through various means:

• Direct and Indirect Collection: This includes:
  • Users directly providing information on our website, www.crystalclearconsultants.com, or through the tracking tools therein.
  • Interactions on social media platforms like Facebook® or Twitter®.
  • Information provided by consumers directly – such as reviews, responses to surveys, or participation in contests/sweepstakes.
  • Through our affiliated entities or marketing agencies.

UTILIZATION OF COLLECTED PERSONAL INFORMATION

We utilize the gathered personal data for multiple business-related reasons:

1. To fulfill purposes for which the information was initially provided.
2. To send you relevant alerts, event registrations, and other notifications.
3. To enhance our website and its content delivery.
4. For research, testing, and product innovation.
5. To send reminders, marketing materials, and other promotional offers.
6. To process job applications.
7. To ensure protection of rights, assets, customers, and others.
8. To comply with legal obligations or governmental requests.
9. In connection with potential mergers, asset transfers, or other significant business transactions.

DISSEMINATION OF PERSONAL INFORMATION

Over the past twelve months, for our business operations, we may have:

1. Sold or disclosed the categories of personal data for commercial or business needs.
2. Shared information with Prism Point LLC affiliates and associated entities.
3. Disclosed data to third parties upon your authorization or for the services/products we offer.
4. Collaborated with vendors aiding our business processes, like website maintenance, marketing, and communication.

It's vital to emphasize that we never intentionally collect, disclose, or sell data of minors.

YOUR PRIVILEGES AND OPTIONS

As a California resident, the CCPA confers certain rights regarding your personal data:

1. Access: You can request information about the personal data we hold about you, its sources, purposes, and who we shared it with.
2. Deletion: Subject to certain exemptions, you can ask us to delete your personal data.
3. Opt-out: You can instruct us not to sell your personal data.
4. Non-discrimination: We won't discriminate against you for exercising your CCPA rights.

For more details on how to exercise these rights, continue to the subsequent sections of our policy.

Regenerate

How to Exercise Your CCPA Rights

1. Reaching Out

To avail the rights guaranteed under the CCPA:

• Connect with us via phone at 1 (866) 978-5641.
• Or email at Connect@crystalclearconsultants.com.

You may initiate this either for yourself or your minor child. Additionally, you can assign an agent for this purpose. The agent requires written permission from you to act on your behalf. Unless the agent holds a Probate Court power of attorney, they must confirm their identity with us. If the agent doesn't furnish the necessary proofs, the request might be declined.

A crucial part of the process involves you providing enough details so we can:

• Validate if you're the individual whose data we've collected or if you're a legitimate representative.
• Comprehend, assess, and appropriately address your request.

Fulfilling these conditions doesn't necessitate setting up an account with us. However, only two verifiable consumer requests are permitted within a 12-month span.

2. Information Access and Portability

You're entitled to know specific aspects of how we've used your personal information over the past 12 months. Once your request is validated, we will unveil:

• Categories and specific pieces of personal information we amassed.
• Sources from which the data was procured.
• The reasons for collecting or potentially selling the information.
• Parties with whom this information was shared.
• If we've either sold or disclosed your information for business objectives, a pair of distinct lists highlighting:
  • Sales, specifying the data categories each recipient category purchased.
  • Disclosures for business reasons, specifying the data categories each recipient category received.

Deletion Rights

You possess the right to prompt us to erase any of your personal data we hold, albeit there are exceptions.

For instance, we might retain information due to legal obligations or to complete tasks like processing transactions or adhering to customer requests.

3. Response Duration and Structure

Upon getting a 'know' or 'delete' request, an acknowledgment will be sent detailing our processing approach, including the steps for validation. Our aim is to address a verified consumer request within 45 days, but in certain cases, it might extend to a total of 90 days. Our responses will typically cover the 12-month period prior to the receipt of the verifiable consumer request.

Processing and addressing your verified request comes at no charge, unless the demand is excessive, repetitive, or baseless. If a fee is deemed necessary, you will be informed about the rationale and be given an estimated cost before we proceed with your request.

Non-Discrimination

We are committed to ensuring equal treatment to all users, irrespective of their decision to exercise any rights they might possess under the CCPA.

Modifications to Our Privacy Policy

Our privacy policy is not static. We may make changes as deemed necessary. Any modifications will be at our sole discretion.

Reaching Out

For queries, feedback, or concerns regarding this notice, our overarching privacy policy, or practices pertaining to the collection and use of your personal data, or if you'd like to exercise your rights as per Californian laws, kindly contact us at:

• Phone: 1 (866) 978-5641
• Website: www.crystalclearconsultants.com
• Email: Connect@crystalclearconsultants.com
• Address:303 Hearth Ln, Casselberry, FL 32707

Links to External Sites

Our Website might offer links that direct users to external sites. It's crucial to recognize that these external sites might possess privacy policies differing from ours. While our privacy policy exclusively governs the data collected through our Website, we have no control over the content or privacy practices of other websites. We urge our users to be informed and review the privacy policies of any external site they might visit through our links.

Surveys, Contests, and Sweepstakes

Prism Point LLC occasionally engages users through surveys, contests, or sweepstakes. Partaking in these activities is wholly at the user's discretion, giving them control over whether to participate and what information to share. The details collected might include contact information (e.g., name, shipping address) and demographic data (like age, zip code). We utilize this data to:

• Announce winners and award prizes.
• Analyze Website traffic to augment the user experience.
• 
  

All participation is regulated by prevailing laws and the specific rules accompanying each survey, contest, or sweepstakes. These guidelines can be accessed at the time of participation.

Data Sharing and Disclosures

Prism Point LLC will not trade, sell, or share the personal information you have submitted to any third party, excluding affiliates companies, except that the personal information you provide may be used by any of Prism Point LLC’s affiliated companies or third-party business partners who may need to use such information to help Prism Point LLC administer certain promotions, provide technical services for the Website, and address a question or concern about our products and services. We may also share your personal information with third parties so that they may send you product offers, personalized offers and tips or ask you for feedback on how to make Prism Point LLC’s products and programs better for yourself and others.

Prism Point LLC may be required to disclose personal information to law enforcement, governmental authorities, or third parties if (i) required to do so by law, search warrant, subpoena, court order or other legal process, (ii) requested by law enforcement or other government authorities, or (iii) Prism Point LLC believes such action is necessary to protect and defend the rights, property or personal safety of Prism Point LLC and its Website, visitors to the Website and customers of our products and services.

Please note that because a customer information database is considered a business asset, Prism Point LLC reserves the right to transfer the database in a merger or sale of some or all of its company or in an action for bankruptcy. Your information will continue to be treated in accordance with this Privacy Policy by the acquiring or merged company unless you are notified and provided an opportunity to change your preferences.

Data Protection

At Prism Point LLC, we've employed commercially recommended precautions to shield the information you entrust with us. While we are dedicated to protecting your data, remember that no online data transmission or storage method can claim absolute security.

Communication and Choice

From time to time, we might reach out to our customers with announcements, offers, or updates we find valuable. To enhance these communications, we might integrate the data we've gathered with third-party data.

Should you prefer not to receive these communications, you always have an opt-out option.

Opt-Out Option

For those who'd rather not receive our email communications, you can easily unsubscribe by replying to our emails with the subject "unsubscribe." If you want to opt out from our phone communications, mail information sharing, or any other medium, you can reach us through the provided contact details.

Policy Modifications

At Prism Point LLC, our unwavering dedication to safeguarding your personal data may necessitate occasional revisions to this Privacy Policy. As such, we retain the discretion to amend this policy as and when required. Any such modifications will be promptly communicated on this page. For your benefit, we advise you to revisit this Privacy Policy occasionally to stay informed of any amendments.

Reach Out to Us

Should you have any inquiries or require clarification about our Privacy Policy or how we handle your data, feel free to connect with us. You can:

1. Call us toll-free at 1 (866) 978-5641.
2. Write to us at Prism Point LLC, 303 Hearth Ln, Casselberry, FL 32707.
3. Send an email to Connect@crystalclearconsultants.com.